Terms of use

Terms and Conditions

Iron and Hickory Coaching is a fitness and health coaching company that provides online fitness, nutrition, and health and wellness coaching services. Our mission is to develop relationships that empower our clients to create positive change in their lives. For more information about Iron and Hickory Coaching, please visit www.ironandhickorycoaching.com/about

The following terms and conditions ("Terms") govern your access to and use of www.ironandhickorycoaching.com (the "Website") and our services (collectively, the "Services"). By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Website or Services.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

"Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of the United States of America. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

1. Use of Website and Services

1.1 Eligibility: You must be at least 18 years old to access or use the Website and Services. By accessing or using the Website or Services, you represent and warrant that you are at least 18 years old.

1.2 License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Services for your personal, non-commercial use.

1.3 Prohibited Conduct: You agree not to:

  • Use the Website or Services for any illegal or unauthorized purpose;

  • Modify, adapt, translate, or reverse engineer any portion of the Website or Services;

  • Interfere with or disrupt the operation of the Website or Services or the servers or networks used to make the Website or Services available;

  • Use any robot, spider, scraper, or other automated means to access the Website or Services without our prior written consent which may be withheld or revoked at any time;

  • Transmit any viruses, worms, defects, Trojan horses, or other destructive items through the Website or Services;

  • Impersonate another person or entity, or falsely state or otherwise misrepresent yourself, your age, or your affiliation with any person or entity;

  • Violate any applicable laws, rules, or regulations.

2. Privacy Policy

2.1 Privacy: Your privacy is important to us. Our Privacy Policy governs the collection, use, and disclosure of your personal information. By accessing or using the Website or Services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

3. Intellectual Property

3.1 Ownership: All content, materials, and other intellectual property available on or through the Website and Services, including without limitation, text, graphics, logos, images, audio clips, video clips, data compilations, and software, are owned or licensed by us and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. All intellectual property rights are reserved.

3.2 Restrictions: Except as expressly authorized by us in writing, you may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the content, materials, or other intellectual property available on or through the Website and Services.

4. Disclaimers

4.1 No Guarantees: We do not guarantee any specific results from your use of the Website or Services. Your success depends on various factors, including your dedication, effort, and adherence to the guidance provided by our coaches.

4.2 No Medical Advice: The information provided on the Website and through the Services is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or before beginning any exercise, nutrition, or other health-related program.

5. Limitation of Liability

5.1 Disclaimer of Warranties: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND SERVICES ARE PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

5.2 Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE WEBSITE OR SERVICES, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights. In that case, these Terms only limit our responsibilities to the maximum extent permissible in your country of residence.

6. Indemnification

6.1 You agree to indemnify, defend, and hold harmless us and our affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys' fees), arising out of or in connection with your use of the Website or Services or your breach of these Terms.

7. Changes to Terms

7.1 We reserve the right to modify or replace these Terms at any time. If we make any material changes to these Terms, we will notify you by posting the updated Terms on the Website or through other reasonable means. Your continued use of the Website or Services following the posting of any changes to these Terms constitutes acceptance of those changes.

8. Governing Law

8.1 These Terms shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law principles.

9. No-Show Policy

9.1 No-Show Definition: A "no-show" occurs when a client fails to attend a scheduled coaching session without prior notice or fails to give sufficient notice of cancellation.

9.2 No-Show Consequences: In the event of a no-show, we reserve the right to:

  • Charge the full session fee for the missed appointment.

  • Require pre-payment or a deposit for future appointments.

  • Limit or terminate services for repeat offenders (i.e., individuals with two or more no-shows).

9.3 Notification of Cancellation: If you need to cancel or reschedule a coaching session, please notify us at least 24-hours in advance to avoid being considered a no-show.

10. Refund Policy

10.1 Account Credits: We reserve the right to hold all services paid in advance as credits to your account that cannot be redeemed for cash value.

10.2 Refund Eligibility: Refunds may be issued in accordance with the following conditions:

  • Services not rendered due to unforeseen circumstances or at the discretion of the Company.

10.3 Refund Process: To request a refund, please contact us at www.ironandhickorycoaching.com/contact. Refunds will be processed within 30 days of approval and may be subject to processing fees or deductions for services already rendered.

10.4 Non-Refundable Items: Certain items or services may be non-refundable, including but not limited to:

  • Digital products or downloadable content.

  • Services provided on a subscription basis.

  • Sessions that have already been conducted.

10.5 Refund Disputes: If you believe you are entitled to a refund and your request has been denied, you may request a review of the decision by contacting us at www.ironandhickorycoaching.com/contact. Our decision on refund disputes shall be final and binding.

11. Contact Information

If you have any questions about these Terms, please contact us at www.ironandhickorycoaching.com/contact.